Employee Handbook

Welcome to Infeara! This handbook is more than just a rulebook; it's a blueprint for our shared success. As a remote-first company operating in India, we are committed to adhering to all applicable labor laws while fostering a culture of trust, autonomy, and excellence.

1. Welcome & Culture

At Infeara, our mission is to empower enterprises with next-generation IT infrastructure and security solutions. We believe in building a future where technology is an enabler, not a bottleneck.

Our Core Values

• Ownership: We act like owners. We take responsibility for our work and its impact.
• Transparency: We share information openly and honestly. No hidden agendas.
• Customer Obsession: We start with the customer and work backward.
• Continuous Learning: We are always learning, experimenting, and improving.
• Bias for Action: Speed matters in business. We value calculated risk-taking.

2. Remote-First Philosophy

We are a distributed team by design. We believe that talent is everywhere, not just within a 20-mile radius of an office.

What Remote-First Means

• Async by Default: We document everything. Decisions are made in writing, not in hallway conversations.
• Flexible Hours: We care about what you achieve, not when you clock in. Work when you are most productive, as long as you overlap for core collaboration hours.
• Output over Input: We measure success by deliverables and impact, not by hours spent in a chair.

3. Communication & Tools

Effective communication is the lifeblood of a remote company. We use a specific stack of tools to stay aligned.

Our Tool Stack

• Slack: For quick questions, social chatter, and urgent updates. Use threads to keep channels clean.
• Notion: Our source of truth. All docs, policies, and project specs live here. If it's not in Notion, it didn't happen.
• Zoom/Google Meet: For synchronous meetings. We keep meetings to a minimum and always have an agenda.
• Jira/Linear: For task management and issue tracking.

4. Work Environment

Since we don't have a central office, your home (or wherever you choose to work) is your office. We want to ensure it's a great place to work.

Home Office Stipend

We provide a one-time stipend of ₹25,000 for you to set up a comfortable and ergonomic workspace. This includes a desk, chair, monitor, and noise-canceling headphones.

Internet Reimbursement

A stable, high-speed internet connection is non-negotiable. We reimburse up to ₹1,500 per month for your internet bill.

5. Employment Basics

Work Hours

While we are flexible, we generally expect availability during core collaboration hours (typically 9:30 AM - 6:30 PM IST) to facilitate synchronous meetings and pair programming. Sometimes, based on emergencies, availability on 24/7 basis is required. Standard working hours are 9 hours per day (including a 1-hour break), Monday to Friday.

Probation Period

New employees undergo a probation period of 3 to 6 months. Confirmation is subject to performance review.

6. Leaves & Holidays

We believe in a healthy work-life balance. Our leave policy is designed to comply with the Shops and Establishments Act and ensure you have ample time to rest.

Public Holidays

Infeara observes 10 mandatory public holidays per year (including Republic Day, Independence Day, Gandhi Jayanti, and May Day) plus 2 optional holidays of your choice for regional festivals.

7. Compensation & Benefits

Provident Fund (EPF)

Infeara contributes 12% of your Basic + DA towards your Employee Provident Fund (EPF) account, matching your contribution, as per statutory requirements.

Gratuity

Employees who complete 5 years of continuous service are eligible for Gratuity as per the Payment of Gratuity Act, 1972.

Health Insurance

We provide comprehensive Group Medical Cover (GMC) of ₹5 Lakhs for you, your spouse, and up to 2 children. Parents can be added with a co-pay.

8. POSH & Code of Conduct

General Code of Conduct

• Professionalism: Treat colleagues, clients, and partners with respect.
• Inclusivity: We celebrate diversity. Discrimination based on caste, religion, gender, or orientation is strictly prohibited.
• Conflict of Interest: Employees must not engage in any business or activity that competes with Infeara or creates a conflict of interest.

9. Performance & Growth

We want you to grow with Infeara.

Reviews

We conduct formal performance reviews twice a year (April and October). However, feedback should be continuous. Don't wait for a review to discuss performance.

1:1s

You will have a weekly or bi-weekly 1:1 with your manager. This is your time to discuss blockers, career growth, and personal well-being.

10. Security & Privacy

As a security company, we must practice what we preach.

• Device Security: All work devices must be encrypted and have antivirus software installed.
• Password Management: Use 1Password or LastPass. Never reuse passwords. Enable 2FA everywhere.
• Data Privacy: Do not share customer data on unauthorized channels. Follow our Data Handling Policy.

11. Offboarding

If you decide to leave Infeara, we want to ensure a smooth transition.

• Notice Period: The standard notice period is 60 days to ensure proper knowledge transfer.
• Exit Interview: We value your feedback and want to learn how we can improve.
• Full & Final Settlement: FNF will be processed within 45 days of your last working day.